Testimonials

Testimonials

Hugh Haughton

They are the main dealers for DAF. The service is excellent, the communication is second to none and we've developed such a good relationship, it's like one large family. They take care of our needs, if there's an issue they pick up the phone and advise us of which way to go. They have an incredible team. I would recommend them because of the personnel, the staff are the main reason. A business is only as good as its staff, I can't praise them enough.

 

Andrew Wright

They're the closest dealer who deals with our make of vehicle. They have a quick turnaround and they're quite flexible. If I turn up and say I need something fixing, they normally squeeze me in and fix it straight away. I certainly would recommend them because of the speed and quality of service.

Bob Chivers

They're local and they know what they're doing. They do the job properly. I'd recommend them because of their quality, reliability and they generally have the parts in stock when we want them.

 

Andrew Robbins

We've been with them for over 30 years. We like the way that they deal with things if there's a problem. I would recommend them because they are reliable.

 

Andy Williams

They have good quality service and good communication. I would recommend them for their back up, communication and reliability.

 

Gerald Rowlands

We chose Watts because of the price of the product, the after sales and the location. They have good after sales, we get stores delivery everyday and we get parts the next day. I would recommend them.

 

Ken

We chose Watts because of their proximity to us. We only use them for parts but they are good prices, good availability and good staff. I would recommend them.

 

Gerry Jones Transport Services Ltd

We chose to use them because they're on our doorstep. They're knowledgeable and they provide a good service. We would certainly recommend them.

 

Rob Thomas

I've been working with the team at Watts Truck and Van for months now and I think they are not only very reliable but provide an excellent service across the range and I'd happily recommend them.

 

Karl Wilshaw, National Fleet Engineer, Carlsberg

On behalf of Carlsberg UK I would like to congratulate you and your team in delivering Carlsberg UK a 100% Initial and Final Annual Test Performance for vehicles over 3.5t that you maintain in 2015 (DVSA Data). This achievement is an output of your team's standards and also your own commitment in working with the Carlsberg Depot and Central Fleet Team to continually review performance and achieve agreed standards to ensure we together achieve the highest possible standards and compliance. Again a Thank You to you and the team, Carlsberg UK recognize your achievement and look forward to the continued performance through 2016.

 

Tim Smith Jetsweep

I chose them for the parts because I use DAF trucks and the new truck was good value. The guys that I talk to are helpful. They seem to know what I'm talking about, they seem to know what I want and they accommodate for what I need. I would recommend them.

 

John Jones Motors

It's the local DAF dealer. The service is good, there's no problems. I'm happy with everything. I would recommend them because they're the local DAF dealers.

 

Gary Hill

We've been dealing with them for the last 10 years. They're close to us and we get a good service. They're always willing to help and we help them as well, we get on well with them. I'd recommend them because of the service we get.

 

Adel

They're one of our service providers. . We have a very good relationship with the guys who work there and they can turn our vehicles around very quickly. I would recommend them to others for the service

 

Karl Jeffery, Ceva Logistics Testimonial

Karl Jeffery, Ceva Logistics and Wales and West Utilities would like to pass on his thanks to Ben and his team at Newport for their hard work to help us out of a tight spot.

 

Ian James

We use Watts Truck and Van because it's a national thing, this location is the closest to where we work from. We get a personal touch from all of the guys who work there. They always ring me if there's an issue with a vehicle and they will make every effort to collect the vehicles. We have that close bond with them. They are professional and have good quality workmanship.

 

Barrie Trotman

They are the local dealer. If we have a problem they deal with it straight away and they prioritise us if they can. The service is excellent, they deliver the trucks and collect them back. I'd recommend them because of the rapport we have with the girls on the desk and the mechanics. It's been a great experience.

Sales

Gareth Rees

Truck Sales Manager

02920 308595

07967 589105

Mon-Fri 8.30am - 5.30pm
Cardiff Contact Mob: 07966 007362
Newport Contact Mob: 07810 157060

Service

Gareth Luke

Group Service Manager

02920 308595

Mon-Fri 6am - 10pm
Sat - By Appointment Only

Parts

Christian Gronow

Parts Manager Cardiff and Newport

02920 308595

07774886113

Mon-Fri 8am - 7pm